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Our Process
Discover Phase
We worked with online auto parts retailer Jaibk to create a comprehensive website that offers excellent support. Simultaneously, Jaibk created an innovative application that enables users to quickly browse, buy products, and use a variety of services. The goal of this joint venture was to effectively combine cutting-edge digital technologies with online auto parts buying to give clients a thorough and intuitive experience.
Key Project Stages
Key Project Stages
Identification of the main problem where we will develop a solution around it.
The Challenge
Once the problem has been identified, we draw out the challenge that we will address during the project.
Research
We have contacted professionals in the sector to come up with unique ideas.
Insights hunting
Professionals have provided us with a unique insight that will give us the key to solving the problem
Benchmarking
We analyse our competitors and study their decisions.
Persona
In our research we define the target audience to whom we communicate the solution.
Userflows
We elaborate the flows to identify the screens that our team has to develop.
Hi-Fi Wireframes
We conducted a second version validating our results and created a more realistic version.
Prototype
We conducted a second version validating our results and created a more realistic version.
Product Testing
We have tested the product with real users and verified our results.
Product Evaluation
We evaluate the product and identify whether it works and assess possible improvements.
Product Conclusions
We end with final conclusions and evolve the problem in the next steps.
Turbocharging User Experience
Enhanced Visibility with Strategic SEO Expertise
After creating a flexible website for first-rate service, we greatly increased exposure through smart SEO knowledge. The portal was positioned as the go-to source for easy car parts buying and services thanks to the SEO tactics that were put into place. This enhanced exposure. Additionally, we ensure the outcome by offering SEMrush reposts.
Turbocharging User Experience
Improve the Load Time to have User Experiences
The load time was adjusted to improve user experiences, guaranteeing quick and easy platform interactions. Users now enjoy faster loading times thanks to deliberate enhancements in website and app speed, making their experience more effective and pleasurable. Our dedication to providing a responsive and user-friendly online presence is shown in the emphasis we place on load time optimisation.
Integrated Chat Plugin for Lead Generation
To increase lead generation, a chat plugin was easily implemented into the website and app. This clever idea encourages direct contact and questions by enabling users to participate in real-time chats. The chat feature gives customers a customised and engaging experience while acting as a dynamic tool for lead gathering.
1-Year Free Maintenance
As part of our commitment to customer satisfaction, we offered a special promotion: 1-year free maintenance for all users. This exclusive benefit ensures that customers can enjoy a worry-free experience with their purchased products or services for an entire year. The complimentary maintenance service reflects our dedication to providing ongoing support, fostering long-term relationships.
Our Process
Security Measures
Our digital efforts placed a high premium on putting strong security measures in place. We strengthened the platform against possible attacks by integrating secure data transfer routes, cutting-edge encryption techniques, and frequent security assessments. To protect user information, strict access controls and multi-factor authentication were also implemented.
Tech Stacks Used
PHP
Laravel
MySQL
HTML5
Result
The outcomes of the partnership between Jaibk and DigitilizeWeb were outstanding. Redesigned branding and website architecture significantly boosted user engagement, which raised website traffic and conversion rates. Jaibk’s market reach was expanded with the release of the mobile app, which attracted a broader user base and increased sales. With the knowledge and strategic thinking of DigitilizeWeb, Jaibk was able to turn into a thriving online spare parts marketplace effectively.
